Challenge

The client requested a penetration test of their office building in Jakarta to evaluate the effectiveness of their security protocols and identify potential vulnerabilities in access control and visitor screening processes. The goal was to assess the security team’s ability to prevent unauthorised access, detect suspicious items, and respond to evolving threats.

Approach

H&A deployed a consultant to conduct penetrations at different access points. The consultant used various scenarios, including disguises and concealed items, to test the security staff’s vigilance and screening procedures. The penetration test focused on:

• Testing screening processes for individuals and their belongings at key entry points.
• Observing how security staff handle unauthorised visitors.
• Assessing CCTV coverage and monitoring in critical areas.

Outcome

The penetration tests exposed significant security gaps in access control, visitor screening, and CCTV monitoring. The consultant was able to bring in concealed items and access restricted areas without detection, indicating a need for procedural enhancements. The client received a detailed report with practical recommendations to improve their security protocols.